Our virtual numbers leverage AI technology to provide real-time guidance to employees talking to customers. This feature helps to ensure that agents are providing accurate and up-to-date information to clients, which can help build trust and strengthen relationships.
Our virtual numbers can link to your ticketing system with our built-in phone software, Freshcaller. This feature helps to ensure that all communication is tracked and recorded, reducing the likelihood of any missed calls or messages.
Our virtual numbers allow businesses to customize their caller ID, reducing call pickup costs and improving the customer experience.
Our virtual numbers give businesses the ability to establish a local presence in any community, making it easier to connect with clients and demonstrate your willingness to work with them regardless of your location.
A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion
Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn
Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads
Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere.
Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling
Intelligent call routing detects an idle agent and directs customer calls to them.
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